We challenge you to find another computer consulting firm in Calgary that would dare to make these promises:
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We’ll Respond Within 60-Minutes or Less – Guaranteed. When you call us with a computer problem, we guarantee that your phone call will be either answered immediately or returned within 60 minutes or less by an experienced technician who can help.
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We give you choice. We believe that it is YOUR network and that you should have complete power over it. We do this with a network documentation system and by implementing industry standard solutions. We believe that you should CHOOSE to do business with us. And the only way you can have that choice is for us to set up your network so that you can choose not to do business with us at the drop of a hat – otherwise you are locked in and really don’t have a choice at all!
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Comprehensive Documentation. We will provide you with network and Password documentation. We believe that it is your system and you will have a copy of all network inventory, documentation and account names, numbers and passwords. We belie that we should hand the power over your computer infrastructure back to you and give you documentation to keep.
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Industry Standard Solutions. We believe in using industry standard solutions. Your network should be configured and running in a way that any qualified engineer should be able to manage and support.
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Repairs in a Flash. We know you don’t want to waste your valuable time waiting for your computer to be fixed. That’s where our IT support and computer network support services come in. You can always access your computer IT network remotely thanks to this network IT support service. If not, a technician will be sent out the same day.
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We Talk Like You Do. Know that we will answer any computer support & maintenance questions you have so you clearly understand. There is absolutely no intimidating “geek speak” by our IT support technicians.
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Absolute 100% Satisfaction is Our Guarantee. Complete satisfaction will be yours with our products, technology services and IT Consulting. With our IT management services, nothing will get in the way to make sure you are a happy customer.
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A Clear and Certain Outcome – No Unwanted Surprises. Your network or data will not be damaged, that’s a promise. We evaluate first to see if there are any potential risks before we begin computer maintenance services. Any risks will be clearly explained and we will get your authorization before we begin working. Having your files and data backed up beforehand is another way to go.
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Invoices Will Be Accurate – Guaranteed. Your invoice will be accurate and completely spelled out – guaranteed. There will be no billing surprises since your IT management services bill will be pre-approved by you.
